The Problem
The reality of managing comments manually
Comments go unanswered for days, followers feel ignored
You miss buyers asking about price or how to order
One negative comment without a reply costs you customers
AI Comment Management
Your community talks. Reputito listens and replies.
Manage comments on Instagram, Facebook, TikTok and YouTube with AI that sounds human. Every question answered, every opportunity captured.
Problem and solution
The Solution
Reputito handles it for you
AI replies instantly in your brand voice, 24/7
Every buyer question gets a personalized answer
Negative comments flagged and addressed fast
All-in-one platform
Everything you need to run
your community at scale
One platform. All platforms. Zero manual work.
Comment Management
One inbox for all your comments
- Full thread view with @mention support
- AI suggests the right reply every time
- Direct link back to the original post
AI Auto-Reply
Replies that sound like you, not a bot
- Detects questions, complaints and buying intent
- Replies in any language automatically
- Learns your brand voice over time
DM Automations
Set it once. Let it run.
- Keyword triggers an automatic DM instantly
- AI writes a personalized message each time
- Works on Instagram and Facebook
Analytics
Know what your community really thinks
- Sentiment score per post from comments only
- Top questions, complaints and praise weekly
- AI recommends what to post next
Knowledge Base
AI that gets smarter every week
- Learns from your FAQs and past replies
- Upload documents and AI extracts the info
- Answers with 85%+ confidence or asks you
Email Support AI
Your support inbox on autopilot
- AI replies to customer emails in your brand voice
- Smart escalation when human touch is needed
- Shared Knowledge Base with social media replies
Weekly Reports
Your Monday morning briefing, automated
- PDF report every Monday at 8 AM to your email
- Best and worst posts with AI analysis
- Content recommendations for next week
Up and running in minutes
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1
Connect your accounts
Link Instagram, Facebook, TikTok or YouTube in one click. No technical setup needed.
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2
Set up your AI
Add your brand voice, FAQs and automation rules. Tell AI how you want to sound.
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3
Watch it work
AI replies automatically. You only see what needs your attention.
Customer stories
What brands are saying
Real results from real community managers.
★★★★★
We went from responding to 10% of our comments to nearly all of them. Our engagement doubled in the first month.
Instagram
★★★★★
The AI replies sound exactly like me. My followers have no idea it is automated. Saved me 3 hours a day.
TikTok
★★★★★
The weekly report alone is worth the subscription. I finally understand what my community actually wants.
Facebook
Ready to stop missing comments?
Join hundreds of brands managing their community with Reputito.
Get Started